The Clearinghouse is an all-volunteer project of Pima Council on Aging (PCOA) under the direction of the Manager of Volunteer Services.

Meet the Volunteer Clearinghouse Staff

Joyce Finkelstein, Program Manager

Joyce worked for Pima Community College before becoming the executive director of the Green Valley CommunityCoordinating Council, now GVC, in 1999. After retiring in 2009, Joyce threw herself into community service and as President of the Green Valley Recreation Board of Directors. She also served as Vice-President, Secretary and Treasurer of GVR and has chaired the Bylaws, Nominations and Elections, Board Affairs and the Planning and Fiscal Affairs Committees. She is currently a Board member of the Greater Green Valley Community Foundation, and past president of the Rotary Club of Green Valley and currently serves as an Assistant Governor of Rotary District 5500. Joyce also served as president of the Country Fair White Elephant Board. Other groups, but not all, in which Joyce volunteers is the Freeport-McMorran Foundation, Jewish Federation of Southern Arizona, Pima Council on Aging, Beth Shalom Temple Center and is a volunteer mediator for the Arizona Attorney General's Office.

Diane Diamond, Newsletter Editor/Workshop Manager

Diane, a CAE (Certified Association Executive), served the association and banking industry in several capacities in the Chicago area for over 25 years, retiring in 2008 and moving to Arizona in 2009. She has volunteered as the Vice President of Media Relations for the Southern Arizona Chapter of SCORE and wrote their weekly Biz Tip column in Monday’s Arizona Daily Star. She currently volunteers for the White Elephant Thrift Store and the Green Valley/Sahuarita Volunteer Clearinghouse and manages their Facebook pages.

For 13 years prior to retirement, she was the Vice President, Director of Professional Development for the Financial Managers Society (www.fmsinc.org), a professional society for 1,600 chief financial officers and financial managers of community banks, thrifts and credit unions. She was responsible for the development and management of a national conference, thirty plus regional meetings and over twenty on-line seminars in addition to the production of publications (books and CDs).

She has been in association management since 1987 working for both a state and national trade associations for bankers (Financial Managers Society, Illinois Credit Union League and The Institute of Financial Education). She also served as the Director of Training at a community bank and taught various courses at the junior college level. She earned a bachelor’s degree in education (Miami University, Ohio) and a master’s degree in human development (University of Illinois).

Dan Collins, Database Manager

Allyson Ertel, Social Media Manager

James Ertel, Website Content Manager

Connie Greenwald, Volunteer Corner Manager

Ellen March, Affinity Group Manager

Linda Reed, Professional Development Manager
Following fifteen years as a business executive, Linda Reed completed a four-year training program in Leadership, Organization Development and Conflict Resolution through the Center for Studies of the Person (founded by Dr. Carl Rogers) in La Jolla, CA. She later served as Director and a Board Member of CSP. Over the next twenty years, her clients included executives, teams, managers, and individual contributors from small businesses to Fortune 500 companies, culminating in ten years as a leadership development, strategic management, and conflict resolution consultant to the City of Los Angeles government. Her pro-bono service included working with agencies serving the unhoused, shelters for women and children and opportunities for young people aging out of foster care.

Linda also trained as a Mindfulness Based Stress Reduction (MBSR) teacher and coach through the University of California at San Diego (UCSD) Integrative Medicine’s Center for Mindfulness. She enjoyed eight years as co-founder and Principal of a San Diego charter high school for at-risk students and occasionally taught at San Diego’s Nonprofit Management Solutions and UC-San Diego’s Extended Studies. She was a frequent keynote speaker at regional and international conferences and professional association meetings.

Her Person-Centered Positive Coaching is solidly grounded in the evidence-based disciplines of Appreciative Inquiry, Person-Centered Approach and Positive Psychology. She is a member and Registered OD Consultant with the International Society for Organization Development and Change, as well as member of the APA’s Society for Humanistic Psychology.

In addition to providing professional development workshops for Volunteer Managers and Executives, Linda is happily available for individual coaching at no cost to GVSVC partners.